FAQ

What is the Cryo Sculpt Roller?

The Nurlea Cryo Sculpt Roller is a compact, crescent-shaped handheld cooling tool made from reusable stainless steel. It has a large central rolling globe for broader areas and a smaller precision roller for contours like the eyes and jaw — made for a calming two-to-five-minute facial massage, any time you want a moment of cool, soothing self-care.

What is the Sculpting Gua Sha, and how is it different from the roller?

The Nurlea Sculpting Gua Sha is a solid stainless-steel sculpting tool with contoured edges for gliding, pressing, and sculpting strokes along the face and neck — a different motion than rolling. It pairs well with the Cryo Sculpt Roller for areas where a flat edge feels better than a rolling globe.

What's included in the Ritual Headband & Wristband Set?

The Nurlea Ritual Headband & Wristband Set is designed to keep your hair and sleeves out of the way during your skincare ritual, so your hands and tools stay focused on your routine.

Should I refrigerate or freeze my roller and gua sha?

Store them in the refrigerator, not the freezer, so they stay comfortably cool rather than uncomfortably cold. Always test the temperature on the back of your hand before applying either tool to your face.

Do I need skincare underneath?

Yes — use enough serum, oil, or moisturizer for a comfortable glide. Both the roller and the gua sha are meant to move smoothly over the skin, never drag or pull.

Will these tools permanently lift my face, remove wrinkles, or treat acne?

No. Nurlea tools are cosmetic self-care tools, not medical devices, and we don't make permanent-lifting or disease-treatment claims. They're designed for the ritual of a cool, calming massage — not for treating a medical condition.

How do I clean my tools?

Wipe the roller and gua sha clean with a damp cloth after each use, or wash them with mild soap and lukewarm water. Dry completely before storing, especially before putting them back in the refrigerator.

How much does shipping cost, and how long will it take?

Shipping is free within the United States on orders of 2 or more items; orders of a single item ship for a flat $5.95. Once placed, orders are processed within 2-3 business days and arrive 5-8 business days after they ship. See our Shipping & Returns page for full details.

Do you ship internationally?

Not yet — we currently ship within the United States only. Sign up for our newsletter to hear when that changes.

Do you offer a discount for ordering multiple tools?

Yes — your order automatically saves 15% when it includes 3 or more items, on top of free shipping on 2 or more items. No code needed; the discount applies at checkout.

Is there a discount for first-time customers?

Yes — sign up with your email for $10 off your first order. The offer appears as a pop-up when you visit the site, and your discount is applied when you check out.